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7 Things to Consider When Hiring Cleaning Services

There's a lot of cleaning service options out there, but how do you know which is perfect for you? Discover the things to consider when hiring a cleaning service!

Finding a cleaning service that will cater to your cleaning needs may sound overwhelming, especially for the first time, but knowing WHAT to look for in a cleaning company saves time and hassle. We give you the important factors to consider when hiring a cleaning service.


Ask your family, friends or neighbors the best cleaning service company to hire, and they'll give you not just a name, but their experience with the service/s as well.

  • Their satisfaction with the services (ex. likes and dislikes)
  • Reasons why they recommend that service to you
You can also check a cleaning service's Facebook page for their reviews. There, you can see both positive and negative feedback on their quality of cleaning, their
customer service, privacy protocols, and so on.

Quality over price

Just because a cleaning service offers a low price doesn't mean they're perfect for your budget. Most who offer low prices are prone to hidden charges, and you'll realize at the end that it cost you more than expected.

Always go for a cleaning service with reasonable, transparent quotes. Some services might charge higher than usual, but you're paying for the quality of service and the cleaning products/ equipment they use, plus the maintenance of these equipment and restocking their cleaning supplies.

Also, think of it this way: Nobody serves steak for a cheap price, unless it's not up to par.

Previous cleaning projects


The internet's your friend. A quick search on Google will lead you to previous projects by the cleaning service of your choice - on their website or their social media accounts. Check photos of their work. Do they take long to accomplish a project, or can they deliver within the fastest time possible? Were previous clients satisfied with their work?


Whether you require a one-time cleaning, a monthly tidy-up or cleaning on a regular basis, they should be able to abide to your cleaning needs. They should also be skilled and experienced enough to fulfill their claim of delivering the cleaning service you hired them for.


Having the owner involved in the operations of the cleaning service gives you the guarantee that their work is monitored/supervised. Plus, when inevitable situations occur (accidents, damage to property, or worse, theft), an authority from the cleaning company is readily available to discuss these matters with you.

Cleaning Equipment/Supplies

This one's kinda obvious, but you should hire a cleaning service that knows more than the broom-and-dustpan combo.
  • Do they use the right cleaning products and equipment that efficiently clean without damage to your furniture, walls or other parts of your home/office/building?
  • Do they have the right cleaning uniforms and protective outfits like eye shields and gloves?

Your instincts

A simple chat, a sample cleaning, a talk in their office - doesn't matter where or when. Having a chat with them determines the professionalism, work standards and ethics that would align with your preferences. After all, you're entrusting them to clean personal/private spaces of your home/office/building, so you need to feel safe and secure while they do their job.

Read here: How to protect your privacy when hiring cleaning services


There's a perfect cleaning service for you. You just need to know what to look for.

It's just like finding a partner - you're aware you need one, but you don't know what or where or how to look. But when you have set your standards, finding the perfect one just becomes easy, right? Same with cleaning services!

And hey, you never know, that perfect cleaning service could already be us! You don’t need to look further!  

Go ahead. Don't be shy. Contact us and see if we're the perfect match for you! Check our contact form below to send your cleaning challenge to us!

Get in Touch

If you've got a specific cleaning challenge, we’d love to help you tackle it. Please get in touch with us.


Sydney, Newcastle and Melbourne